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Introduction

The FTK-Centre For Information Technology is a state-of-the-art centre in Jamia Millia Islamia which caters to the ICT requirements of the University. Originally it was established in the year 1984 as a Computer Center with objective of providing basic computing facilities to the students and teachers. During past three-decades the centre has evolved from a small computing facility to a critical central facility of the University. Keeping its ethos of refurbishing education and research with modernization, the Jamia Millia Islamia has been leveraging the ICT as a tool to induce strategic improvement and changes in the system. The FTK-Centre for Information Technology has thus taken an important role of IT enabler for the University.

The centre today offers essential ICT services including Internet Access, Emailing, Jamia MIS, IT security, WiFi, University Portal development and maintenance, Problem diagnostics and troubleshooting etc. through a network comprising of approximately 7000+ nodes. All ICT services offered by the centre remain operational on 24x7 across the University. To provide Internet facility and access to online learning material, the Center administers a 1-Gbps link to National Knowledge Network. In addition, the centre manages an additional Internet bandwidth of 44 Mbps available through other operators.

The FTK-Centre for Information Technology also played a critical role in making Jamia Millia Islamia a pioneer central university by implementing a fully integrated 18-module ERP system popularly known as Jamia MIS. It provides transactional support to all functional requirements of the University ranging from admission of students to conduct of classes, recruitment of staff to retirement procedures, payroll etc. Ever since implementation of Jamia MIS in 2003-2004, the FTK-Centre For Information Technology is constantly working to evolve the system further by developing new features to enhance transparency and efficiency in the system. In the World Education Summit - 2011, the Jamia Millia Islamia got the Best Jury Aaward for the “Best ICT Enabled Institution of Higher Learning” for the ‘File Tracking System’ utility developed by the FTK-Centre For Information Technology.

The center also maintains a state-of-the-art Web Portal of the University. The feature rich portal is based on Web 2.0 technologies and provides up-to-date information to the external as well as internal users of the university. New features such as Anti-plagiarism service, On-line E-Contents”, On-line Admissions, Fee payment etc. have also been recently introduced.

To promote collaboration amongst academic and administrative staff of the University, the Center recently implemented Google Apps for education. More than 1870 accounts have already been created for this facility for Jamia teaching, administrative and technical staff. In addition to the Jamia eMail service, the users get access to Google Docs, Calendars, Groups etc. The FTK-Centre For Information Technology also provide such facilities to its students under Microsoft’s Live@Edu program.

The Center also engages itself in research activities through its Ph.D. (ICT) programme. It also undertakes ICT capacity development of faculty members, students and University staff by regularly conducting academic events like Conferences, Workshops, Training Programmes and Extension Lectures.

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